Shipping Help

Where is my order?

We know you’re excited to get your Pusheen goodies! Once your order ships, you’ll receive a confirmation email with tracking information. You can check the status of your order at catpusheen.com.

How long does shipping take?

Shipping times vary depending on your location and the items you’ve ordered. Most orders are processed within 3-5 business days, and delivery times depend on the shipping method you selected.

Do you ship internationally?

Yes! We ship worldwide. International shipping times may vary, and customs fees may apply depending on your country’s regulations.

Can I change my shipping address?

If you need to update your shipping address, please contact us as soon as possible. Once your order has shipped, we can’t make changes to the delivery address.

What if my package is lost or damaged?

We’re sorry to hear that! Please visit catpusheen.com for assistance with lost or damaged shipments.

Need more help?

For additional questions about shipping, check out our FAQs at catpusheen.com or reach out to our support team.